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Shipping times & delivery
Once your order is placed, we’ll process it within 1–2 business days. From there, your microneedling device will be on its way and delivered within 5 to 12 business days. Most customers receive their package within 7–9 days, depending on where you live.
Safe & insured
Every order comes with free shipping insurance, so you're fully protected in case of damage, loss, or theft during transit. If anything goes wrong, we’ll make it right—no extra cost to you.
Tracking your package
As soon as your order ships, we’ll send you a tracking number via email. You can follow your package in real time and know exactly when it’s arriving.
Delivery windows
Shipping times may vary slightly depending on:
- Your location in the U.S.
- Carrier processing times
- Local delivery conditions (e.g., weather or holidays)
If your order hasn’t arrived within 12 business days, please contact our support team, we’ll help right away.